Name (Last name, First name):
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1. Is approachable.
2. Develops effective working relationships with higher management.
3. Builds collaborative relationships outside of functional area.
4. Actively forms partnerships with external organizations working the same or related areas (i.e., government, community agencies, etc.).
5. Maintains effective working relationship with peers.
6. Maintains effective working relationship with direct reports.
7. Arrives at meetings on time.
8. Champions positive change in the organization.
9. Continually improves customer service skills within the work-unit.
10. Adjusts priorities according to changing organizational needs.
11. Prepares people to understand the reasons for change.
12. Conveys a sense of mission that inspires and motivates others.
13. Communicates clearly about the future direction of the organization.
14. Presents ideas clearly and effectively.
15. Shares complete and up-to-date business information with all levels of the organization.
16. Focuses the organization on efforts that add value to the customer.
17. Accurately assesses customer needs through formal and informal means.
18. Consistently meets needs of internal customers.
19. Consistently meets needs of external customers.
20. Thinks through issues without losing focus.
21. Makes decisions in a timely manner.
22. Provides accurate budgets for upcoming periods.
23. Manages resources to remain within budget goals.
24. Shows consistency between words and behaviors.
25. Follows through on commitments.
26. Acts on feedback from others.
27. Promotes an environment that supports a balance between work and personal life.
28. Rewards achievement based on performance and competence.
29. Celebrates significant organizational achievements.
30. Recognizes team accomplishments.
31. Displays a thorough understanding of the industry's current environment (including regulatory, markets, customer's competitors, technologies, growth trends, etc.).
32. Maintains a big-picture view of the business.
33. Understands the financial implications of decisions.
34. Recognizes opportunities for global expansion and strategic alliances.
35. Anticipates problems and develops contingency plans.
36. Demonstrates a willingness to express unpopular points of view.
37. Acquires new funding for programs.
38. Monitors progress of others and redirects efforts when appropriate.
39. Provides clear feedback when performance standards are met.
40. Provides constructive feedback when performance standards are not met.
41. Ensures employees receive orientation and training necessary to be effective in their jobs.
42. Delegates responsibilities based on the skill level of direct reports.
43. Provides assistance and support to direct reports to carry out responsibilities.
44. Conducts formal performance reviews annually.
45. Sets high standards of performance for self.
46. Persists in achieving goals when faced with obstacles.
47. Provides others necessary support and authority to carry out their responsibilities.
48. Reduces obstacles that hinder performance of others.
49. Sets high performance standards for direct reports.
50. Establishes clear goals for the work unit.
51. Uses a variety of tools including statistical methods to measure program results.
52. Translates strategic perspectives into pragmatic actions plans.
53. Recruits and hires highly qualified people.
54. Recruits and maintains a diverse workforce.
55. Fosters teamwork among direct reports.
56. Conducts meetings effectively.
57. Involves others in planning and problem solving.
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